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Create Document Grayed Out in Verification Station

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Written by Permanently deleted user
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A little new to ABBYY, so I'm hoping this is something easy.

I have a FCi project configured. There is an Import Profile configured to pull from an email account and only keep the attachments. Some times the attachments have more than 1 invoice within the same PDF. At first I was thinking that they could be separated out easily in the Verification Station, but the 'Create Document' option is grayed out. Is there an option to enable to make that available or is there an easier way to separate the invoices from the attachment?

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    Permanently deleted user

    Hello,

    If you want to process your images manually, you may split them, assemble and then re-recognize. If you need the automatically processing, please formulate the criterias to split the documents.

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    Permanently deleted user

    Hello,

    Please check your “Validation” settings on the Data tab of your field properties in the Document Definition. Or check other fields that may be involved with this field by script rules

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