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Error while configuring DB during installation

I created new database and using connect to existing database.  I am getting below error while setting up the database during installation

Cannot configure database. Could not find stored procedure 'Settings_GetValue'. in method { call Settings_GetValue(?, ?, ?, ?, ?, ?, ?, ?) } Inner Exception: SOAP Server Application Faulted

Any advice and suggestions will be greatly appreciated.

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5 comments

  • Avatar
    Ekaterina

    Hello,

    You should collect Windows Application & System Event Logs and send them to the regional support. Also please provide the issue description and describe the structure of your complex.

    0
  • Avatar
    aasifv

    This issue with windows firewall and its resolved by adding a SSMS into the allow rule 

    0
  • Avatar
    Felipe Araujo

    I created new database and using connect to existing database.  I am getting below error while setting up the database during installation

    Cannot configure database. Could not find stored procedure 'Settings_GetValue'. in method { call Settings_GetValue(?, ?, ?, ?, ?, ?, ?, ?) } Inner Exception: SOAP Server Application Faulted

    Any advice and suggestions will be greatly appreciated.

     

     

    ************************

    lack of database permission

    dbcreator

    securityadmin

    0
  • Avatar
    David Jonsson

    I'm facing the same issue, running.

    ABBYYFlexiCapture12_Distributed_Release3Update2ForCloud_build_12.0.3.4053.iso

    I'm using SQL Azure Database
    Have tested with:
    1. contained user = db_owner
    2. regular login + user = db_owner
    3. sysAdmin login at the server level

    the ABBYY connection test is Successful
    the database deployment fails: 
    ABBYY FlexiCapture Web Services: Could not find stored procedure 'Settings_GetValue'. in method { call Settings_GetValue(?, ?, ?, ?, ?, ?, ?, ?) }



    0
  • Avatar
    Scott Chau

    David,

    This is a permission issue with the Application Pool that is accessing or creating the DB.  Please create a support case so that a support rep can get on the phone and look at your issue.  

    0

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