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Error communicating with ABBYY Product Licensing Service on 15.244.14.***: Answered

Written by Sreeju Padmanabhan

December 19, 2018 12:25
3

While launching project setup station from the client machine getting the below error message.

"Error communicating with ABBYY Product Licensing Service on 'server ip' The RPC server is unavailable."

While installing the workstation in the client , I given server IP as protection server.

The server using is cloud / Azure.

Could you please help on this issue.

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Comments

3 comments

Vladimir Dimitrijević

January 15, 2019 14:08
Hi Sreeju,

I think we solve this issue during our remote session?

Best regards,
Vladimir

1
Sreeju Padmanabhan

January 16, 2019 05:17
Yes Vladimir this is a solved issue , during our remote session. Forgot to mark as answered. Now did it

Thank you !!!

0
Esteban Sansur Holguín

December 02, 2019 22:23
Hello Sreeju, please could you share how did you solve your issue? I'm needing to achieve following scenarios:

1: I have protection server (USB) in a physical server in my office and need to use Azure server as processing station.

2: I have protection server (software license) on Azure and need to launch FlexiCapture verification station in my office (not is possible to use web stations for this case)

Thanks for your guideliness.

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