We are creating batches of images between 10-50 documents per batch. When we batch are the higher level, the system stops the Data Verification operator halfway through the batch and kicks them out. Is there a way to increase the size of the batch limit, not in page count, but in file size so that the system allows the user to process the entire batch?
Flexicapture Batch Size Limit
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Hello,
From the description of your issue we can see that most probably there is an out-of-memory situation. To work this situation around we can recommend you to decrease the number of documnents in the batch/documents per task:
- At the Project Setup Station select the Project -> Project Properties... menu item. Alternatively, if there's a separate batch type for document processing: At the Project Setup Station select the Project -> Batch Types... menu item, select the appropriate batch type and click Edit... button.
- On the Workflow tab select Advanced Schema;
- Select Verification stage and click the Edit... button;
- Make sure that number of Documents per task is no more than 10-20 documents.
You may also try to optimize your project's workflow, for more assistance in this case please collect Windows Event logs from Application/Windows on both Processing Server and Stations under question and send them together with your project to your regional support.
We have done this and it still does not work. Will the upgrade to version 12 handle this issue?
Hello,
We have not enough data to guarantee that FC12 will resolve your issue. If you have already sent your data to regional support, please ask them as they know more details about your situation.
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