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Unable access document. This object is locked for taks id. not all pages processed successfully Answered

Hi ,

 While exporting from project setup station but find this error

 

"unable access document. This object is locked for taks id. not all pages  processed successfully"

 

kind regards

ibrar shah

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4 comments

  • Avatar
    Ekaterina

    Hello,

    Please do the following steps:

    1) Stop Processing Sever 
    2) Check the task and kill any task that might be stuck 
    3) Open up the Admin and Monitoring Console - Monitoring - Session 
    4) Kill any open session 
    5) Open up a Verification Station 
    6) Send that problem batch to Verification. 
    7) Grab the Batch as a Senior Verification Operator 

    Note that we recommend perform all operations with documents via Verification Station. Otherwise application server cannot route a task from stage to stage correctly.

    1
  • Avatar
    Daniella Gotsi

    Hi Ekaterina,

    I am receiving a very similar error (please see attached), and not sure what to do. Do I need to be using the Verification Station?

    Regards,

    Daniella

    0
  • Avatar
    Ekaterina

    Hello,

    Did you try to use  the instruction above? If the issue still persists please contact your regional support.

    0
  • Avatar
    Sara

    Hi Ekaterina,

    As you said earlier,

    Please do the following steps:

    1) Stop Processing Sever 
    2) Check the task and kill any task that might be stuck .

    I stopped server from windows services but how to kill task in Admin and Monitoring console? or where else to do it? Please guide.

    Thanks,

    0

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