I am testing the definitions of documents in the verification station with senior role, when trying to save either manually, with the keyboard shortcut, postponing task or rejecting and I always get the following error "error: network request to server remote has expired. (cfileserviceclient :: uploadfile) (4, 10054) "attached image and does not save the fields already verified, please I need your help to solve this problem because soon the whole project will enter the stage of production.
Beforehand, thank you very much
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1 comment
Hello,
I am sorry for keeping you waiting for so long. This message can be caused by the big size of the FlexiCapture event and error logs.
Please try the recommendations from the article: http://kb.abbyy.ru/article/1481.
You also can try to exclude the following processes from the antivirus scan:
- FlexiBRsvc.exe
- FlexiCapture.exe
- FlexiEx.exe
and the following folders:
- filestorage folder
- C:\Program Files (x86)\ABBYY FlexiCapture 11 Servers
- C:\Program Files (x86)\ABBYY FlexiCapture 11 Stations
- C:\ProgramData\ABBYY\FlexiCapture\11.0
- %Temp% folders for the accounts under which Processing station is running
If the above recommendations were not helpful, please consider to update your FlexiCapture 11 to the latest version. The latest versions include several bugfixes adressing the similar problems
Hope it helps.
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