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[Cloud OCR SDK] Unsupported image file format

Hi ! I'm trying abby ocrsdk with the php sample. I have to hosting with linux server. In the first one the script work fine as it should.... on the second server the same script gives me this error: Unsupported image file format

Also tried with different files pdfor jpg but always the same problem while on my first server i got no errors ! So I think that the problem is not in my script but on the server. What i should check to be sure everything is ok to ocr to work? Maybe i need some modification in my php.ini or in the apache server ?

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11 comments

  • Avatar
    mflmartin

    Apparently, there is a solution, stated in other forum post, but they only send it via email ( I don't know why). I am in the same situation as you.

    Can someone from the ocrsdk team give a solution?

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  • Avatar
    Anna Falevskaya

    We answered you by e-mail yesterday.

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  • Avatar
    Anna Falevskaya

    The processImage method is suitable for the images that are loaded from the computer directly. We have a method for processing the images that are located on a remote server, it is in beta-testing. We will send you the information about it by e-mail.

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  • Avatar
    Febri Valentino

    Please send me the solution too.

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  • Avatar
    Oksana Serdyuk

    We have answered you by e-mail, please check your mail box.

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  • Avatar
    Vũ Nguyễn

    i have got this issue too, can someone send me the solution?

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  • Avatar
    Oksana Serdyuk

    I have answered you by e-mail, please check your mail box.

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  • Avatar
    Gastón Cortés

    i have got this issue too, can someone send me the solution?

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  • Avatar
    Oksana Serdyuk

    I have just written you a private message.

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  • Avatar
    kdyes

    Please can I also get this solution - I have same problem

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  • Avatar
    Павел

    Please can I also get this solution - I have same problem

    0

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