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GetEngineObject fails with The time allowed for licensing servers synchronization has expired Answered

Hi,

When trying to use a FRE11 network runtime license the GetEngineObject fails with:

"Failed to run license SWER-xxxx-xxxx-xxxx-xxxx-xxxx. The time allowed for licensing servers synchronization has expired."

I can see the license in the License Manager. I also tried to edit the license settings XML to (adding LicensingServers):

<LicensingSettings xmlns="http://www.abbyy.com/Protection/LicensingSettings">
 <LocalLicenseServer>
  <ConnectionProtocol ProtocolType="LocalInterprocessCommunication"/>
  <EnableCodeMeterLicenses Enable="No"/>
  <EnableIKeyLicenses Enable="No"/>
 </LocalLicenseServer>
 <LicensingServers>
  <MainNetworkLicenseServer ServerAddress="127.0.0.1" ProtocolType="TCP/IP" EndPointName="3011">
  </MainNetworkLicenseServer>
 </LicensingServers>
</LicensingSettings>

Any idea what I'm doing wrong?

Thanks

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  • Avatar
    Denis Gusak

    Hi!

    This issue occurs if the license is intended to be used with a redundant licensing server but the file LicensingSetting.xml is not configured for this.
    Please check [Help → Licensing → About the LicensingSettings.xml File] “Setting up a redundant license server configuration” section for more information.

    If you are not going to use a redundant licensing server please contact the manager who issued your current license to disable this function.

     

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