This is to let you know that I need to capture the details from passport and driving license of the user. Please help me out with this issue. Whenever I'm scanning through this ABBYY OCR iOS SDK, it is not capturing accurate results. The detailed text which comes after scanning is cut. Please revert me back with a fruitful reply.
Thanks & Regards,
Please specify the following additional information:
1. The product you are using
2. Your recognition scenario and processing settings
3. Please attach several input images on which the issue occurs and their recognition results
PFB the required info:
1. The product you are using : abbyy-rtr-sdk-184.108.40.206.iOS > sample-textcapture-swift
2. Your recognition scenario and processing settings :
Whenever I'm capturing the passport details of the user, the text captured is cut and the recognition is shaky most often, i.e, each time scanning gives different results for the same passport.
3. Please attach several input images on which the issue occurs and their recognition results : PFA.
Do we understand correctly that you are using a free version of RTR SDK? We would like to note, it is possible to recognize these types of documents more accurately via special profiles in the datacapture scenario which are available as a part of extended version of the product. If you are interested in a trial license for the extended version of the product, please contact your local sales here: https://rtrsdk.com/licensing/
I've requested for the trial license as you said. May I know in how much time I'll be provided with the same.
Also, please let me know how will I integrate the license into my app ?
May I know the status of my request ?
Diana, is there any fruitful response for my query ?
Hi Neeraj, our colleagues from the sales department will answer you as soon as possible.Thank you for your patience!
As for your question about integration of the trial license, you will need to replace AbbyyRtrSdk.license file by a new one and specify correct name of file in your code.
Thank you for such response!
But may I know from which file I've to replace the AbbyyRtrSdk.license file ?
Please suggest a new trial license.
Hope you are doing good !
Is there any update regarding my query for the same ?
The AbbyyRtrSdk.license file should be replaced by a trial license file which you will receive from the sales manager. Do we understand correctly that our colleagues have already contacted you?
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