Community

I am having a problem with Abbyy Screenshot Reader 9 after upgrading my laptop from Windows 8 to 8.1 - it was originally Windows 7. What I mark on the screen is not what is copied to the clip board - part of it is, some is from the paragraph above or just numbers. I can give an example if required.

I have tried uninstalling and reinstalling without success. I have installed a trial copy of Abbyy FineReader 11 and the Screenshot Reader in that works fine. I have that on my main computer and can't afford a second copy for the laptop.

I tried a trial install of Screenshot Reader 9 on another laptop upgraded to Windows 8.1 and it works fine. So the issue it with my laptop.

Where can I get help to solve my problem?