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Unknown error while opening

When calling processImage with a pdf which can be opened on my PC I get error: "Page 0 of the image file cannot be opened due to the following error: Unknown error while opening"

What is causing this error?

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5 comments

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    Permanently deleted user

    Would you mind sending your image to CloudOCRSDK@abbyy.com for our tests?

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    Permanently deleted user

    Thank you! We have received your PDF files. We will test them and let you know about our results as soons as possible.

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    Permanently deleted user

    Is there a solution to this problem? This happend to me with some 32bit .bmp-files (edited/saved with gimp). The 24bit versions worked just fine.

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    Permanently deleted user

    Kindly send your image to CloudOCRSDK@abbyy.com for investigation your issue.

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    Permanently deleted user

    Hi, I received the same error, can you help? I've already sent to CloudOCRSDK@abbyy.com

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