Community

FineReader Online ... offline? Answered

Sorry, this is probably not for this forum, but perhaps someone has an answer.  I am an occasional user of finereaderonline.com for OCR of German fractur texts but today I find they are offline.  Does anyone know if this is temporary or permanent?

0

Comments

3 comments

  • Avatar
    Hal Nor

    Never mind.  For some reason, my home Windows 10 laptop will not access finereaderonline.com with Google Chrome web browser and gives me a "404 The webpage cannot be found error".  However my Chromebook, Windows 8.1 and Windows 7 PCs can access it OK.  So there seems to be some security issue blocking my Windows 10 machine.  (I wonder what it is?)

    Sorry to have bothered this group.

    0
  • Avatar
    Oksana Serdyuk

    We have forwarded your request to the FineReader Online support (this forum works for SDK ABBYY products). They will contact you to discuss the issue by email.

    0
  • Avatar
    Hal Nor

    For anyone with the same issue, the Support people at ABBYY solved my issue.  Since I had no problem accessing finereaderonline.com with other browsers than Chrome, also in "incognito" mode, it became apparent that some extension in my Chrome browser began to interfere with access to their website.  I am still trying to figure out which one it is...  (great support staff at ABBYY).

    Hal Nor

    0

Please sign in to leave a comment.