I've seen this question a few other places on the forum, but no useful answers.
One of our customers is trying to OCR (https://cloud.ocrsdk.com/processImage) the following PDF document https://drive.google.com/file/d/1xiDF_c5adkdYCpv9UXhUzY7Yc92Fhebn/view with exportFormat=docx
It fails with the following response:
[@attributes] => Array
[id] => d33819b5-e25a-4b29-a583-fc32cfb833a9
[registrationTime] => 2020-09-30T11:46:41Z
[statusChangeTime] => 2020-09-30T11:46:41Z
[status] => ProcessingFailed
[filesCount] => 1
[credits] => 2455
[error] => Internal error
Question 1: Why does it fail?
Question 2: Is it possible to get a more detailed error message, so we don't have to ask on the forum?