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Access Premium Account on two devices Answered

I have installed ABBYY BCR on one phone and activated to the premium with my registered account. Now I installed the app on my other phone also with the same account but it wants to me to activate the premium on that one. How can I use the same premium on both devices?

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    Danila Volkov

    Hello! Premium account is attached to your Apple ID/Google Account. You need to login with the same Apple ID/Google Account credentials to use Premium features on various devices. 

    ABBYY Account allows synchronising business cards between various devices with BCR (iOS, Android or in browser (https://account.abbyy.com), but not a Premium account. Premium account should be purchased separately for each Apple ID/Google Account.

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    Hafsa Arshad

    I used my official email to create an account, that is where the Premium is. It is already activated on one device. I am using the same email and account on the other device, but it needs me to get a premium. 

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    Danila Volkov

    Please, make sure that you are logged in with the same Apple ID/Google Account on both devices. You should see the same Account on both devices. This will allow you to use a Premium on both devices. The Premium that you have purchased is attached to Apple ID/Google Account (NOT to an ABBYY Account).

    See the screenshot below. You should see the same account here on both devices.

     

    The ABBYY Account is a cloud synchronization, that stores business cards in the cloud and makes them accessible from various devices. But being logged in to the same ABBYY Account on various devices DOES NOT mean that Premium features will work on these devices. You should be logged in to the same Apple ID/Google Account (NOT ABBYY Account) on both devices to use one licence.

    See the screenshot below. If you are logged in using this option (ABBYY Account) you will be able to access business cards on various devices, but this option does not allow sharing Premium account. Premium account should be purchased for each Apple ID/Google Account separately.

     

    In case you're using the same Apple ID/Google Account on both devices, but Premium account in BCR does not work on one of them, please let me know. I'll forward this information to our technical specialists. Thank you!

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