Community

Title:
Extend ABBYY Vantage Manual Review Link Expiration from 7 Days to 14 Days

Product: 
Vantage

Product area: 
Manual Review Access Token

Feature Request:
Since ABBYY retains data for 14 days, we would like the review link expiration period to be extended to 336 hours (14 days) to align with the data retention period.

Use case / problem to solve:
We are using an IFRAME in Pipefy to integrate the ABBYY Manual Review functionality. The client has reported an issue where the review link expires before the validation process is completed, as the current link validity period is limited to 168 hours (7 days).
To prevent review interruptions and ensure sufficient time for validation, the client has requested that the link validity period be extended to 336 hours (14 days).

Expected Outcome / Success Criteria:
Update the review link expiration period from 168 hours (7 days) to 336 hours (14 days). This change will ensure that manual review links remain accessible for the full duration of ABBYY's 14-day data retention period, allowing users to complete validation without encountering expired links.

Request:
We would appreciate your assistance in implementing this change and confirming whether the extended validity period can be supported.