We have ABBYY FineReader Server 14.0 running with the following services:
- ABBYY.Licensing.FineReaderServer.14.0
- ABBYY.ProcStation.FineReaderServer.14.0
- ABBYY.Server.FineReaderServer.14.0
Initially it was running with Local System account. When changing it to run the services with a new service account ABBYY returns below error :
"ABBYY FineReader Server 14: The license counter is damaged: 258
Please contact the ABBYY technical support service."
Is it possible to run ABBYY FineReader Server 14.0 other than Local System account?
Comments
3 comments
Just checked. I was able to run all 3 services as a service account. If you put it back to Local Service does the error go away? If it does, you might be on an old version of FineReader Server 14. I tested on 14.0.3.374; part # 1340.22.
I have installed the FineReader Server 14 14.0.3.374 part # 1340.22.
I'm able to run the services with service account but when processing a document an error appears in ABBYY eventlog:
"ABBYY FineReader Server 14: The license counter is damaged: 258
Please contact the ABBYY technical support service."
Also Processing Stations turns into state "Not Available"
I have no issue running it under a service account If you put everything back to Local System does it work? If not, you have some other issue not related to the Service Account setting. In that case I would create a support case. More than likely something is not installed correctly or damage.
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