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Unable to use Classifier

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Written by Hentschel, Heinz Patrick
  • 2

Hi everyone,

I was training my classifier and suddenly got the following error in the task log:

 

-1 1 21.09.2021 13:01:36 Task processing has started
-1 2 21.09.2021 13:01:36 There are no pages in the 'ClassifierBatch' document type to train the classifier.
-1 3 21.09.2021 13:01:36 The subtask of the task {A762459F-1AEA-4F36-BC50-3D5AB7CD5306} failed after attempt 1. Maximum number of attempts: 2.
-1 4 21.09.2021 13:01:36 There are no pages in the 'ClassifierBatch' document type to train the classifier.
-1 5 21.09.2021 13:01:36 The task {A762459F-1AEA-4F36-BC50-3D5AB7CD5306} failed after the final attempt to execute its subtask failed. Maximum number of attempts: 2.
-1 6 21.09.2021 13:01:36 Task processing completed

 

I tried restarting the License Manager and Computer, but nothig worked

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    Scott Chau

    Heinz,

    Did you set the reference class for each document before running the Training?

     

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    Hentschel, Heinz Patrick

    yes it was just a setting having document sets turned on, after turning them of it worked again

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