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I cannot activate

i wanted to install abby on my laptop today. when I entered the serial number it said that I have it on several devices. it is my second device that has got a newer operating system. I have to reactivate abby now but don't know how to delete the last activation. i have deleted all data except the vista operating system. I currently have windows 7 pro on it. as a laptop and computer both had windows 10, i could either work on the computer or on the laptop with abby. Greets

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    Scott Chau

    Steven,

    Create a support case.  They can help reset the activation.

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