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Drawing and editing tools not working

I'm running ver 12.1.14 of Abbyy FineReader on my Mac (Big Sur) and have previously had no problems with it, but now when I go to draw a new text box or edit other text or image fields, the document doesn't show any change. Nothing new is drawn and nothing moves. Does anyone know how to troubleshoot this?

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3 comments

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    Margarita Nefedova

    Hi JAD

    I've created a support ticket based on your situation. Please await a reply from our support team.

    Best regards, 
    Margarita

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    bountonw

    I'm having the same issue ABBYY 12.1.12 on MacOS 12.1 (Monterey). Never had a problem before.

     

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  • Avatar
    Victoria Dvornikova

    Hi @bountonw,

    The issue with FineReader Pro for Mac and macOS Big Sur and Monterey compatibility is known and described in the following article: https://support.abbyy.com/hc/en-us/articles/4407904213651.

     

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