Hello i am using ABBYY from invoice processing with external vendor catalog and the fields assigned for the vendor are always empty even if the vendor name is correctly recognized. In order to have the field values for each invoice i need to delete the vendor name zone on the document, open the vendor catalog and choose the vendor manually, only then my vendor id field is populated with data.
Is there anyway to make this process less time consuming so the vendor details are autofilled when the vendor name is correctly recognised.
If i remember correctly in flexycapture the vendor details are autofilled from the catalog when the vendor is regognized.
This is my vendor datalookup rule :
Check vendor's details against database
Id
Vendor:ID
Get Value from Data Catalog
VATID
Vendor:Tax ID
Exact Comparison
BusinessUnitId
Business Unit:ID
Exact Comparison
Name
Vendor:Name
Fuzzy Comparison
ZIP
Vendor:Postal Code
Fuzzy Comparison
Street
Vendor:Street
Fuzzy Comparison
City
Vendor:City
Fuzzy Comparison
CountryCode
Vendor:Country
Exact Comparison
Comments
6 comments
Hello Sally,
The reason for this behavior may differ in every case. In this case, this was mostly due to custom lookup rules. Anyway, should this issue arise on your end, please feel welcome to contact us via a web form.
Hi Viktor,
As I understand your post is related to FlexiCapture product. I have created a support ticket based on the post. Please await a reply from our Customer Support team.
No it is actually in ABBYY Vantage.
Thank you for clarification!
any update about this?
The Vendor catalog must be correctly indexed and it seems to work.
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