Vendor details autofill from external catalog Answered

Hello i am using ABBYY from invoice processing with external vendor catalog and the fields assigned for the vendor are always empty even if the vendor name is correctly recognized. In order to have the field values for each invoice i need to delete the vendor name zone on the document, open the vendor catalog and choose the vendor manually, only then my vendor id field is populated with data.

Is there anyway to make this process less time consuming so the vendor details are autofilled when the vendor name is correctly recognised.

If i remember correctly in flexycapture the vendor details are autofilled from the catalog when the vendor is regognized.

This is my vendor datalookup rule :

Check vendor's details against database

Id
Vendor:ID
 
Get Value from Data Catalog
 
VATID
Vendor:Tax ID
 
Exact Comparison
 
BusinessUnitId
Business Unit:ID
 
Exact Comparison
 
Name
Vendor:Name
 
Fuzzy Comparison
 
ZIP
Vendor:Postal Code
 
Fuzzy Comparison
 
Street
Vendor:Street
 
Fuzzy Comparison
 
City
Vendor:City
 
Fuzzy Comparison
 
CountryCode
Vendor:Country
 
Exact Comparison

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Comments

6 comments

  • Avatar
    Anton Aseev

    Hello Sally,

    The reason for this behavior may differ in every case. In this case, this was mostly due to custom lookup rules. Anyway, should this issue arise on your end, please feel welcome to contact us via a web form.

  • Avatar
    Victoria Dvornikova

    Hi Viktor,

    As I understand your post is related to FlexiCapture product. I have created a support ticket based on the post. Please await a reply from our Customer Support team.

    0
  • Avatar
    Viktor Stamenov

    No it is actually in ABBYY Vantage.

    0
  • Avatar
    Victoria Dvornikova

    Thank you for clarification!

    0
  • Avatar
    Sally Chiu

    any update about this?

     

    0
  • Avatar
    Viktor Stamenov

    The Vendor catalog must be correctly indexed and it seems to work.

    0

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