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adding pages to a pdf

I've acquired ABBYY FineReader PDF 15 Standard and when I try to add pages to an existing pdf it shows me that the relevant function is not active

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    Margarita Nefedova

    Hello  Ariel Lavi,

    To analyze the issue, we need a detailed scenario from you. I've created a support ticket for your situation. Please await a reply from our Support Team. 

    Best regards, 
    Margarita

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    Ariel Lavi

    what is the next step? this is urgent for me

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