Web services - ProcessBatch Response Message


When we call the method ProcessBatch, the response message has the comment "Ping" outside of the response message.
We use a middle application between ABBYY and others applications as a security layer. Because the response message of the method ProcessBatch doesn't start with the tag <soap:Envelope>, it is considered an invalid response by this security layer.

Is this comment supposed to be on the response message of this method? 

<soap:Envelope xmlns:soap="" xmlns:xsi="" xmlns:xsd="" xmlns:soapenc="">
      <ProcessBatchResponse xmlns="urn:"/>

Thanks in advance!

Matilde Gonçalves

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    Viacheslav (Slava) Prodan

    Dear Matilde,

    I see that you have not received an answer to your question in the community, so I will create a request on your behalf.

    Best regards,



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