Some documents are recognizing as Unknown document while testing in project setup station. but the documents are matching correctly in layout studio. What may be the issue?
Can anybody help please....
Thanks and Regards.
Thank you for writing.
There can be many reasons for such behavior. To find out what the issue is, we need the project.
If this is connected to any task from FlexiCapture courses on ABBYY University, please contact us by the following link: https://support.abbyy.com/hc/en-us/requests/new?ticket_form_id=360000821499&referrerPageUrl=&query=&facetFilters=%7B%7D&filters=%7B%7D
Please specify the task name and provide the zipped FlexiCapture project.
If the issue appears on your testing project that is not related to ABBYY University, please contact the corresponding support team by the link: https://support.abbyy.com/hc/en-us/requests/new?ticket_form_id=360000019169&=&query=&facetFilters=%7B%7D&filters=%7B%7D&referrerPageUrl=https%3A%2F%2Fsupport.abbyy.com%2Fhc%2Fen-us%2Frequests%2Fnew
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