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Documents recognized in FlexiLayout Studio, but not in Project Setup Station

Hello,

I am using the Abbyy university test VM with an Abbyy flexicapture version 12.0.3. I placed the same document in the Abby flexilayout studio for matching and recognition and it works perfectly, but when I deploy the flexicapture template in a document definition (for the flexicapture for invoice project) and run the test for the same document, it doesn't work the same way knowing that I did keep the same configuration of pre-recognition and recognition modes based on these two posts (1) et (2).

 

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9 comments

  • Avatar
    Anton Vakhtel

    Maryem neyli Hi!

    It can be related to the text layer in PDF, if you're using the PDF file. Test function in Document Definition Editor can't access the original PDF file's text layer and works only with the image. So the results can be different when comparing the Test function with processing in a batch, or the results in FlexiLayout Studio.

    Try processing the document in a batch. Will the results be the same as in FLS?

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  • Avatar
    Maryem neyli

    Hi Anton,

    I tried to process the document in a batch, but it didn't work. It's like it doesn't read the imported layout although I can see the custom field well added in the document definition.

    0
  • Avatar
    Anton Vakhtel

    Maryem neyli, I think it would be better to look at your project and samples. I will create a Support ticket based on this post. Please wait for the response from our Support Team.

    0
  • Avatar
    Ahmed Sami Ali

    Hi Anton & Maryem

    Can you please help if you knew the root cause of this problem and how to solve it, as I have exactly the same problem and can't find out what is the problem ?

    0
  • Avatar
    Anzhelika Fedko

    Hi Ahmed Sami Ali,

    It's always better to check such issues separately because there might be some peculiarities that aren't visible at the first glance.

    I've created a ticket for you and the Customer Support Team will get in touch with you shortly.

    0
  • Avatar
    Mousa Suleiman

    Hello, I have the same issue,, could you please tell us what is the solution?

    0
  • Avatar
    Anton Vakhtel

    Mousa Suleiman Hi,

    This kind of issue doesn't have a universal solution. The solution depends on a FlexiLayout design and samples, and each case is unique.

    I've created a ticket for you and the Customer Support Team will get in touch with you shortly.

    Regards,

    Anton

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  • Avatar
    Andiyappan

    Hi Team,

    I'm encountering the same issue again. I've been working on passport and financial documents, and I completed the template creation. However, when I try to load the AFL in the document definition, it's not accepting the AFL and seems to be reading from somewhere else. Can the team help me resolve this? Unfortunately, I can't share the samples and projects.

    Regads

    Andiyappan



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    Tatiana Dyu

    Hi Andiyappan,

    I have created a ticket for you and the Customer Support Team will get in touch with you shortly. Thank you.

    0

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