When using the FineReaderServer14 on the web site continuous JS_PAUSED responses are sent back every couple second after submitting the files and indicating what file format to retrieve.
The file submitted is a scanned pdf file
The file format to be returned is an xml file.
When the Get Results button is clicked the is always paused with 0 percent processing.
After 30 minutes of waiting nothing changed. It was still paused responses with 0 percent processed
WHY IS IT A PERMENANT PAUSED AND O REPSONSE PROCESSED?
How can this be fixed?
The date of the submitting of the file and clicking on the Get Results button was 11:26 AM EST 9/15/2022
http://vmxpubabyfdev01/FineReaderServer14/
Comments
1 comment
Hi Steve Frierdich,
As such cases, usually require a more thorough investigation, I've created ticket #516495. Someone from the Customer Support team will get in touch with you soon.
Anzhelika
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