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Abbyy Cloud OCR SDK conversions not working

Hello,

Since Thursday Abbyy conversions are not working as expected, a very high percentage of requests are timing out due to a delay in the service.
Here is the average conversion time report which shows that some of the requests took more than 3 hours.
 
Would you please investigate and share what is the reason.

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    Nikolai Kromm

    Hi Nikolay,

    In general, you can track the performance of the service via the following links: Service status EU and Service status US

    For the US instance in particular, there've been some issue, which will be, hopefully, fixed soon.

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