Hello ABBYY Vantage Community,
I'm seeking assistance with a persistent error I'm encountering while using the Vantage OCR skill. I'm a Tenant Administrator in Hong Kong, working within a Western Europe domain due to our headquarters' location.
My first attempt involved a 40-page document, which resulted in a "Create Transaction Failed" error using the default OCR skill. I then tested with a smaller, 2-page document, using both the default and a custom-created OCR skill. Both attempts yielded the same error.
This is my first time using the OCR skill in Vantage. I haven't experienced any issues with other Vantage skills.
Could anyone offer guidance on troubleshooting this error? I'm happy to provide any additional details that might be helpful.
Thank you for your time and assistance.
コメント
1件のコメント
Dear Mung Bai,
I have noticed that you haven't gotten a response yet on this topic.
Therefore, I will take the initiative to create a request on your behalf to ensure that our support team can provide the necessary assistance,
サインインしてコメントを残してください。