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thw app does not work

I have a question concerning the Abby Fine Reader.

On 4 April, 2024, I subscribed to an annual (non-commercial) use of this program after using your free trial for one week (which worked well). After the payment via Visa (which did go through), I downloaded the app into computer, but it does not seem to function, i.e. when I try to apply it to a document, nothing happens. Can you help?

Sincerely,

Nicoletta Misler

TEL. 4245372941

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    Victoria Dvornikova

    Hello Nicoletta,

    As I can see you also submitted a support request #591978. Please await a reply from our Customer Support agent.

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