Hello,
I've been using ABBYY FineReader v10 for years. I bought the thing. I installed and activated it on a PC. I understand that v10 is "out of life" or whatever, so you don't need to tell me that.
I have activated this on a PC and also on a laptop. So it appears to come with 2 "activations": is this correct?
I am in the process of switching that laptop to a Linux machine. At the moment it is a dual-boot machine: W10 "native" OS and Linux "native" OS ...
In the Linux OS I have VirtualBox installed, and another W10 OS as the "guest OS" in VirtualBox in Linux.
I just installed this v10 in that guest OS ... then I tried to activate it. I got "licence is activated for the other computer".
So the question is: how do I deactivate the activated installation in the "native" Win OS? Do I have to be online when I do so for some central database to know an activation has been "retired"?
PS I have no desire to upgrade to a higher version and won't be doing so.
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Hello,
I’ve created a support ticket based on your comment. A customer support specialist will reach out shortly to assist with activation (or deactivation, depending on your license type).
OK thanks
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