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Unable to configure my outlook mail box to read the emails

Dear Team,

 

I am unable to configure my outlook mail box to import invoices. Below is the error message.

Cannot initialize MAPI: Failed to create class in Dynamic-Link Library Rs.MapiConnector.x86.dll, error: 'Access is denied.'. Please check that the ABBYY Recognition Server Server Manager service is configured to run under a domain user account that has access to Microsoft Exchange Server, that you are using a supported version of Microsoft Outlook, and that it is working properly..

Please help me out.

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3件のコメント

  • Avatar
    Permanently deleted user
    Hi, Have you fixed the issue? If yes, could you please share the resolution. I got the same issue. Thanks
    0
  • Avatar
    Permanently deleted user

    Hi Bin,

    The issue is not solved actually.

    Reason: You should have complete access to your system(Local Machine) also the ABBYY services should be installed and running with your account.

    WorkAround:

    Requested to create a Temp Mailbox and provided access to the current installation owner (account used to install) and that account should be accessed using your outlook.

    I prefer configuring IMAP Server instead of the work around as this is the ideal case in live environments.

    0
  • Avatar
    Permanently deleted user

    Hello,

    Could you please check that user from which you tried to configure your mail box has all required rights?

    0

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