I'm trying the FlexiCapture Android Mobile platform.
I've installed an emulator on the same server that I'm running my Processing Server, and where I have my project set up.
When trying to login on the FlexiCapture App it's asking me for login credentials:
Server (provided it with the http://ServerName)
Company: Is this relevant at all??
username: MYDOMAIN\DOMAIN_UserName
password: Domain password
When I do this I get the message "Error: Check Credentials"
But I know that the credentials are correct because I've logged onto the server using these very creds. There shouldn't be any firewall issues, or any networking constraints because I'm running the Emulator on the same server. Any help or advice would be appreciated.
Thanks
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Hello,
Could you please give us more details how have you obtained the mobile client?
Also, we recommend look at the articles in the knowledge base: http://knowledgebase.abbyy.com/article/1630 and http://knowledgebase.abbyy.com/article/1638. After excluding this causes, if the issue still persist please gathering the AINFO logs (http://knowledgebase.abbyy.com/article/648) and contact person, who provided the client software.
Hi,
Obtained the mobile client from the website: https://www.abbyy.com/en-us/lp/flexicapture/beta/instructions/
Thank you for the suggestion, I've gone over the articles, but they seem to refer to the MobileServer10
Is there any documentation for the android (or ios application). I'm certain that I've got everything configured correctly on the "client" side and I can connect to the "Monitoring and Administration portal" from the android web browser....I just can't seem to get it to log in.
Either I use the Abbyy username/password and I get the "Error: Check Credentials"
Or I use the Windows network credentials and I get the error: "Error: Try again or Later"
Thanks
Hello,
As we can see, there is a form to contact with developers: https://rink.hockeyapp.net/apps/a9a74ace22c64008a6d090c6bb9c871c/feedback/new.
Could you please contact with them directly?
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