The Processing Station will stop automatically, and cant start success
We use MAPI for Hotfolder
Windows event log(Event ID 1000):
Faulting application name: FlexiEx.exe, version: 11.0.6.2822, time stamp: 0x5983750c
Faulting module name: EMSMDB32.DLL_unloaded, version: 16.0.4654.1000, time stamp: 0x5a5f3270
Exception code: 0xc00001a5
Fault offset: 0x003202f1
Faulting process id: 0x1550
Faulting application start time: 0x01d3b33246c79f5c
Faulting application path: C:\Program Files (x86)\ABBYY FlexiCapture 11 Stations\FlexiEx.exe
Faulting module path: EMSMDB32.DLL
Report Id: b32fa88e-1f25-11e8-80d6-005056b96e6f
Faulting package full name:
Faulting package-relative application ID:
How can i fix it?
コメント
1件のコメント
Hello,
1. Please check if there are any tasks set up for automatic restarting of the processing station (for example in the Windows task scheduler)?
2. Are there enough resources for processing station working?
3. Could you please check DB connection? Is there enough disk space for the database?
4. Are there any connections blocks by firewalls or antiviruses?
5. If the issue persists, please write again the logs on the Application Server when the issue is reproduced (both Application and System events) and address this issue to the regional support
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