コミュニティ

• 

  Vladimir Dimitrijević

  • 2017年12月24日 20:09

  Hi,

  Have you used more processing stations and now only one is active? Take a look at ABBYY logs, and server logs also, maybe you will find something there.

  Also take a look at tasks on processing server, if tasks are executing slower, also import will execute slower.

  In case that task for import started while ago, but images are slowly imported, would be better to contact regional support.

  Best regards,
  Vladimir

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• 

  Shams Shahriar Sharif

  • 2017年12月24日 20:13

  it was happen from previous week and images are imported slowly

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• 

  Permanently deleted user

  • 2017年12月27日 05:57

  Please contact your regional support to resolve this issue.

  いいえ 0 はい
• 

  NAGESHWAR PORLA

  • 2024年04月15日 04:26

  Hi Team,

  We are facing same issue.

  Could you please help me out.

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• 

  Shams Shahriar Sharif

  • 2024年04月15日 23:02
  • 編集済み

  Hello,
  How r u.
  I am Eashan from Bangladesh
  please clear the temp log file from drive C and clear the log from monitoring consol also clear the active processing station

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• 

  Tatiana Dyu

  • 2024年04月16日 07:50

  Hello,

  I may recommend the following methods in order to improve the system's performance: 

  • Perform manual cleanup for the Event Log, Processed batches, Report data in the Monitoring Console.
  • Clean up IIS logs to avoid Web Server slowdown. 
  • Perform DB Shrink + Rebuild Indexes for the tables (Session, SessionTask, and Task).
  • Restart the complex. 
  • Check the size of the file storage and the C drive. Does it have sufficient space? 

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• 

  NAGESHWAR PORLA

  • 2026年01月22日 04:17

  FlexiBr: Processing Server restart: Could not update the licensing parameters: Error processing the application request LMASRI_GetTenantsSerials: TCP Provider: The semaphore timeout period has expired. in method { call Tenant_GetFiltered(?, ?) }.

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