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Error sharing FineReader document folder

My colleague is trying to send me a FineReader document folder using Google Drive. When I download it, my PC does not recognize it as a FineReader document folder. When I try to open it using FineReader, I get the error that it is not recognized as a FineReader document folder.

I tried creating a blank FineReader project with the same name and then copying the same data into that folder. However, this produced another error: "Invalid version of ...\docdata\docGDS.dat"

Any ideas much appreciated. Thank you in advance.

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    Permanently deleted user

    Hello Om, I created a Support ticket for your question, please expect an email from us.

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