Good morning,
I am having issues accessing my digitised work.
Last week, after scanning several pages, I saved my work as usual, both as a PDF on my desktop and then as an OCR in ABBYY Fine Reader.
For some reason I am unable to access both. See below what I get when I try to open the folder from my desktop: 
When I try to access the OCR, it states
Please help, I have scanned over 300 pages and cannot afford to start afresh.
Kind regards,
Lola
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Hello Lola Adesanya,
I have created a ticket based on the issue description. Please await a reply from our Customer Support specialist.
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