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Could not export to 'Export to data files' because Incorrect encoding of file .txt.

Hello i need asap help with this error, we are exporting data as text, for most of documents it is working with no problems, but some of them not exported because of error: Could not export to 'Export to data files' because Incorrect encoding of file .txt.

 

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Комментариев: 15

  • Avatar
    Ekaterina

    Hello,

    Could you please send us the project and sample images to reproduce the issue?

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    Didzis Briedis

    i am unable to reach you, your email show as full..

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  • Avatar
    Ekaterina

    Hello,

    Sorry for this trouble. Please repeat.

    0
  • Avatar
    Didzis Briedis

    Hello Ekaterina, this problem make our abbyy usage experience just terrible, can you help us to solve this problem, please write me PM we can send project file. Thanks..

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  • Avatar
    Ekaterina

    Hello,

    We offer  you to upload the project  and samples archived with password-protection on any file storage by your choice (for example, it may be dropbox), and then send us the link and the password by private message on this forum.

    Otherwise you may contact your regional support and get private channel for transferring your project.

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  • Avatar
    Ekaterina

    Hello,

    Thank you for the project. Could you please send us some sample images that processed correctly and some that produced the error for experiments?

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  • Avatar
    Didzis Briedis

    ok, it will be sent in minutes...

     

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  • Avatar
    Didzis Briedis

    your email again show as full....:(

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  • Avatar
    Ekaterina

    Hello,

    Cleaned. Please repeat. Or you may attach images here.

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  • Avatar
    Didzis Briedis

    i sent PM..

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  • Avatar
    Ekaterina

    Hello,

    Thank you. We can reproduced the “Incorrect encoding” error.

    The PDF format itself does not use the standard encoding for a text. It uses ASCII with replacement dictionary or special CMAP - tables, which define how to convert a text from the PDF’s presentation to Unicode.

    So if it is possible for your purpose we recommend to use the custom export script.

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  • Avatar
    Didzis Briedis

    But how i can get and setup that script..?

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  • Avatar
    Ekaterina

    Hello,

    Sorry. Please address this questions to the regional support.

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  • Avatar
    Didzis Briedis

    Hello, but what kind of solution did you prefer ? export we need two files, one pdf searchable and one data file with contents from pdf - how in that case we need setup export settings ?

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  • Avatar
    Ekaterina

    Hello,

    More details about custom scripts can be found in the article “Using scripts in ABBYY FlexiCapture > Scripts for customizing processing stages > Types of scripts > Export script” in the Developer Help 

    If you need further assistance - that will need deeper investigation of your project than forum format allows, so you'll need to address your regional support of professional Service Group.

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