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Cannot configure database. Access is denied. Inner Exception: SOAP Server Application Faulted

I am facing this issue while configuring DB in Abbyy FlexiCapture 12

 

Cannot configure database. Access is denied. Inner Exception: SOAP Server Application Faulted

 

Please guide

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Комментарии

Комментариев: 5

  • Avatar
    Ekaterina

    Hello,

     To resolve this issue you should contact your regional support. To speed up the assistance process, you can collect the following documents:

    1. Application and System logs from the server and from the machine where you got this error:

    System logs

    - go to Control Panel -> Administrative tools -> Event Viewer

    - select “System” branch

    - go to menu Action and select Save as...

    - save the .evt file and send to us

     

    Application logs

    - go to Control Panel -> Administrative tools ->Event Viewer

    - select “Application” branch

    - go to menu Action and select Save as...

    - save the .evt file and send to us

     

    2. AInfo (http://knowledgebase.abbyy.com/article/648)

     

    In addition you may clean up your database as described here: http://www.capturedocs.com/thread/optimize-or-minimize-sql-server-usage-of-abbyy-fc/

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  • Avatar
    Donatas Bulvanas
    Hi, Any news with this issue? We are facing the same problem. Thanks in advance!
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  • Avatar
    ibrar

    Hi,

      i have leave to test 12 version due to this  issue and my trial license was also expired

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  • Avatar
    Ekaterina

    Hello,

    Sorry, but this type of errors may be have different origins and it is impossible to know the source of the problem without logs and examination of the project. 

    Moreover, we cannot do this in the frame of this forum, so we still recommend to address to the regional support with all required materials.

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  • Avatar
    Bill Mercer

    Some things to try when encountering this error...

    1. If using SQL Server authentication, try switching to Windows authentication.

    2. The SQL Server login being used is not mapped to the system databases.

    3. Login being used doesn't have required server roles.

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