Can't change email address used for Microsoft Graph API OAuth 2.0 Image Import Profile

Symptoms

If a user has an MS Graph API image import profile, it is not possible to add another MS Graph API import profile with a different email address. When adding an import profile in another project on the same server, the issue is reproduced as well.

Cause

Known issue.

Resolution

There is a workaround available: when trying to add an MS Graph API image import profile, always choose the No option on the Stay signed in page.

stay_signed_in.png
If there is an MS Graph API account already added, rename or remove the Cache_Data folder in the below location on the machine where the import profile is set up:

C:\Users\%current_user%\AppData\Local\ABBYY\FlexiCapture\12.0\WebViewData\%folder_id%\EBWebView\Default\Cache

This will allow a regular sign-in page to show up again.

If it does not help, rename the whole folder

C:\Users\%current_user%\AppData\Local\ABBYY\FlexiCapture\12.0\WebViewData\%folder_id%\

to 

C:\Users\%current_user%\AppData\Local\ABBYY\FlexiCapture\12.0\WebViewData\%folder_id_old%\

2023-01-12_16_34_29-Window.png

Then, try to create the Image Import Profile once again and sign in.

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