FlexiCapture
Specifications
- FlexiCapture 12 Specifications
- FlexiCapture 11 Specifications
- FlexiCapture 12 Windows Server 2022 support
- The difference between FineReader, FineReader Server and FlexiCapture
- Is there a recommended or hard limit on the maximum number of records that can be stored in a Dataset?
- Is there a way to save the full path to the original file in FlexiCapture Cloud?
Documentation
- Troubleshooting Guide for ABBYY FlexiCapture 12
- Which roles are available for the users in FlexiCapture and FlexiCapture Cloud?
- Where and how the e-mail image import profile credentials are stored?
- Where the list of comments is stored?
- Documents contain no errors export option
- How to check which user have FlexiCapture admin rights via the database
Activation and Licensing
- Cannot process page because license page limit has been reached
- Several single user licenses on one PC/VM
- Failed to run the license. There are no free licenses
- How to find the license information in ABBYY products
- How to move FlexiCapture 12 online license at different machine?
- Error message: The received data was damaged or License file ... is invalid during license activation
Installation and Update
- Is it possible to specify the SMTP settings in the Database directly?
- Error: Handwritten text recognition module is not properly installed
- Where do I find Reporting Service installation files?
- Can cookies-based sticky sessions (as in AWS ALB) be used with the Application Server in a failover configuration?
- On which computers the NLP module should be installed in a distributed installation of FlexiCapture 12?
- Are there any limitations on the amount of projects, document definitions, pages, batches a single FlexiCapture 12 Server can handle?
Known Issues
- Out of memory error during recognition
- An error occurred, tasks not allowed
- Error: "SyntaxError: Syntax error" when connecting/creating Database in Administration & Monitoring console.
- Invalid version of Project
- Multiple Sessions on Admin and Monitoring Console
- Administration and Monitoring console opens the winauth page
FlexiLayout Studio
- Compilation error while using UseRawText() method in FlexiLayout Studio
- The rotation of documents in FlexiLayout
- FlexiLayout OCR become worse after update
- How to capture all pictures via FlexiLayout
- Is it possible to replicate the Header/Footer behavior with Group elements
- How to import existing FlexiLayout logic from one FlexiLayout project to another?
Reporting Service
- "HTTP ERROR 500.19 - Internal Server Error" when trying to go to the Reporting Service in the browser after initial installation.
- How to change the data retention in FlexiCapture Reporting Service?
- Is there a cleanup option in ABBYY Reporting Service?
- FC12 ReportingService. The term 'CreateEventlogDb.ps1' is not recognized as the name of a cmdlet.
- How to get verification time spent per a document via Reporting Service?
- Does FlexiCapture have a built-in reporting functionality to get the results of Validation?
Tips and tricks
- The rule error "For given precision the numbers are different" while numbers compared are the same in FlexiCapture 12.
- How to remove the signature, text, stamp, logo or other color marks from the document?
- Minimum Password Requirements for Flexicapture user account
- FlexiCapture user roles are missing when trying to modify them in a new installation
- The batch name is not changed with the script stage
- Rule error "The field value is not a date. Expected format: <format>"
Recognition (OCR)
- What is required to be able to recognize documents in Arabic in FlexiCapture 12?
- Unknown document status even though it was correctly matched in FLS. FlexiCapture cannot match document
- How to improve recognition for shaded fields
- Additional despeckling in ABBYY FlexiCapture 12.
- How to exclude pages from recognition in FlexiCapture 12 Distributed?
- Supported OCR Text/Print Types
Scanning
- Emails are imported, but no batches are getting created.
- Is Scanning Plugin backward compatible?
- How to check the Scanning Plugin version?
- Low-quality, blurred thumbnail (image preview) in rescanning tasks in FlexiCapture 12 Scanning Station
- ISIS scanning warning: Unregistered or Development Version
- ISIS scanning error: Insufficient Permissions
How To
- How to get rid of "Field not found" message on verification?
- MS Graph setup registry key
- How to merge fields into one?
- How to delete added additional registration parameters on Web Verification Station?
- How to get email subject, sender, and date when the email was received in the Web Verification Station
- How to retrieve the filename for email attachment (Graph Mail API)
FlexiCapture 12 Known Bugs
- FlexiCapture: Keep getting warnings "The description for Event ID 1 from source FlexiCapture User Station cannot be found"
- The document goes to the Exceptions folder even without creating a batch
- Flexilayout Studio. The Object Collection element, which is located on several pages, may not be found.
- The field value is not a date (String was not recognized as a valid DateTime)
- IPE during the open of batch/task on verification station: E:\TfsBuildAgent\_work\32\s\Build\FineObjects\lnc\Object.h, 344.
- IPE on the batch opening: E:\TfsBuildAgent\_work\32\s\Build\FlexiCapture\SQLite\Wrapper\Inc\SQLiteWrappers.h, 85
Environmental issues
- Could not export to 'Export profile name' because Access to <Export file> was denied.
- Applications Fail to Start with Kernelbase.dll error
- Error at Web Verification when using WIBU USB Dongle key in FlexiCapture 12: "An error occurred: Cannot get license ticket""
- Error on starting FlexiCapture 12 Administrator Station: Windows cannot access the specified device, path, or file.
- Cannot load DLL D:\Program Files\ABBYY FlexiCapture 12 Stations\Spl.dll. Access is denied
- Error: Query timeout expired in method (x).