How to get notifications by email when Batch is routed to the Exceptions stage


Is there a function/method to send notifications by email after the Batch is routed to the Exceptions stage?


There is no out-of-the-box solution, but you can use the scripts to implement the desired workflow.

Method A:

You can add an Automatic (Script) Processing Stage to your workflow and send email notifications from the script. For more information about Automatic Processing Stages please refer to the ABBYY Online Help:

After adding the Processing Stage and implementing the logic of the script, the routing of the stages should be changed in the following way:

  1. For all Processing Stages properties > Exit Routes, the Exceptions stage must be changed to the created Processing Stage for the script to work as expected:
  2. The created Processing Stage properties > Exit Routes > Next stage must be changed to Custom, and the Exceptions stage must be selected as the next stage. This way, all the Batches will go to the Exceptions stage after the notification is sent via the script.

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