Symptoms

In the Batches list, it shows 0 documents and 0 pages after submitting a file for processing via SOAP API. The sequence of methods is the following:

• OpenSession
• OpenProject
  
• AddNewBatch
  
• OpenBatch
  
• AddNewImage/AddNewDocument
  
• ProcessBatch
  
• CloseBatch
  
• CloseProject
  
• CloseSession

Cause

The ProcessBatch method is run before the CloseBatch method.

Resolution

The CloseBatch method should be performed before the ProcessBatch method.