Symptoms
Verification fails with one of the following errors in Verification and Project Setup Station:
ABBYY FlexiCapture Web Services: ERR_EN_CANT_GET_DB_CACHE
and
ABBYY FlexiCapture Web Services: C:\Windows\TEMP\ABBYY FC 12.0 DatabaseCaches\11111111-1111-1111-1111-111111111111\11111111-1111-1111-1111-111111111111\_TemplateCaches\Template_XX\Version_XXX\Vendors\cache_description contains an invalid path.
Cause
Version folder for the Document Definition is missing.
Resolution
- In the Project Setup Station navigate to one of the documents where issue can be reproduced.
- Right-click it > General tab > Document definition. Find out the version specified.
- If the version is old, please try to update the definition used: select the document > Tools > Update to latest version.
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