File fails to import: <FileName> contains an invalid path

Symptoms

When importing the file using the import from Hot Folder, the document does not proceed to the Processed folder, the import task fails. The error in the import task reads: <FileName> contains an invalid path.

Cause

In the Windows environment, the total length of the path and filename should in summary be 260 characters or less. 

Resolution

Check the length of the full path to the file being imported (i.e., <HotFolderPath>+<FileName> string). It should contain 260 characters or less. If the string is longer, then you would need to rename the file for it to be successfully imported.

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