Symptoms
- The error occurs while processing documents more than 1MB:
Not enough memory - FlexiCapture 11 is installed.
Cause
This error often can be occurred on FlexiCapture 11. The reason lies in the fact that FlexiCapture 11 is a 32bit application. Even if It installed on 64bit OS it will use no more than 4GB of RAM.
Resolution
To avoid issues, consider applying the following recommendations:
- For more efficient usage of resources, it is recommended to install the application server on a separate machine from the license and processing servers.
- Optimize image size, count of pages in the document, dpi by way of splitting of images or documents, or converting images in 300dpi respectively.
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