How to collect the logs in case of distributive installation

Question

How to collect the Developer logs in the FineReader Server 14?

Answer

To collect the log files do the following:

  1. Copy DeveloperSettings.xml attached to the %ProgramData%\ABBYY FineReader Server 14.0\ (in that case RPC; Error; General log types are enabled) or rewrite file in the path specified;
  2. Restart the services of FRS:
    • Control Panel > All Control Panel Items > Administrative Tools > Services:
      • ABBYY FineReader Server 14.0 - Server Manager
      • ABBYY FineReader Server 14.0 - Processing Station
  3. Reproduce the issue;
  4. Log files will be saved to folder C:\ProgramData\ABBYY FineReader Server 14.0\Logs 
    (if you need, you can change this path in DeveloperSettings.xml).
  5. - in DeveloperSettings.xml change parameter 'IsEnabled' to false to disable logging, then restart the services as described in st. 2:

    <DeveloperSettings VersionNumber="1">

    <LogsSettings>

    <Application IsEnabled="false"..."/>

    </LogsSettings>

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