Question

How to collect the Developer logs in the FineReader Server 14?

Answer

To collect the log files do the following:

1. Copy DeveloperSettings.xml attached to the %ProgramData%\ABBYY FineReader Server 14.0\ (in that case RPC; Error; General log types are enabled) or rewrite file in the path specified;
2. Restart the services of FRS:
   • Control Panel > All Control Panel Items > Administrative Tools > Services:
     • ABBYY FineReader Server 14.0 - Server Manager
     • ABBYY FineReader Server 14.0 - Processing Station
3. Reproduce the issue;
4. Log files will be saved to folder C:\ProgramData\ABBYY FineReader Server 14.0\Logs 
   (if you need, you can change this path in DeveloperSettings.xml).

5. - in DeveloperSettings.xml change parameter 'IsEnabled' to false to disable logging, then restart the services as described in st. 2:

   <DeveloperSettings VersionNumber="1">
   
        <LogsSettings>
   
             <Application IsEnabled="false"..."/>
   
        </LogsSettings>