FineReader Server

Installation and Updates

• Release notes
• Downloads
• Specifications

• Error 1722. There is a problem with this Windows Installer package. <...> ConfigureDcAooConverter.exe
• How to install a Processing Station on a separate computer in case of FineReader Server 14 distributed installation?
• Error: An error occurred while acquiring or verifying the package: FineReaderServer
• Should I update MS SQL Server LocalDB installed with FineReader Server 14?
• FineReader Server installation fails
• FineReader Server 14 installation fails: Error Data:1722;Launch_ConfigureOCRServer.exe_Install

Guides and Online help

• Is the processing information stored by FineReader Server 14 kept indefinitely?
• What's a difference between "Strong Security Mode" vs. "Kerberos authentication" choices during installation?
• Does FineReader Server 14 support handwriting recognition (ICR)?
• Adding FineReader to your antivirus white list

Video tutorials

• ABBYY FineReader Server: Installation in Docker Containers
• Removing metadata from converted files with FineReader Server 14 R3
• How to use document conversion service in web-browser
• Working with REST API
• How to set up document processing via Email
• How to set up barcode separation on the scanning station

Activation and Licensing

• Why recent changes made to the license is not shown in FineReader Server 14?
• Why the Chinese, Japanese, Korean, or other specific languages are grayed out from the Workflow in FineReader Server 14?
• How to activate the FineReader Server 14 license from another computer, if the target computer doesn't have access to the internet
• How to move FineReader Server 14 license to a new machine?
• How can we use hardware licenses on а virtual machine?
• Failover cluster licensing

SharePoint

• SharePoint connection failed in FineReader Server 14
• Problems with export to Microsoft SharePoint

Server

• We encountered an error while connecting to ABBYY FineReader Server. ABBYY FineReader Server is not available.
• When starting up the Remote Admin Console, the error "Unable to perform RPC call. Server is not available." may occur
• FineReader Server 14 machine becomes slow/unresponsive/hangs when processing
• Physical location of the FineReader Server 14  Job logs
• EML processing naming rules
• How to limit the processing time in FineReader Server 14

OCR (recognition)

• How to receive notifications regarding successful and failed conversions in the Finereader Server 14
• Error/Warning: check the recognition language
• Error/Warning: increase resolution to improve recognition of small text
• Unable to process multiple sheets .XLSX file using FineReader Server 14
• How to recognize Gothic font in FineReader Server
• How to use pattern training in FineReader Server 14

API

• Web services API shows an error: Unable to access the directory <path>.Please make sure that the directory exists and that you have sufficient permissions to access it.
• Basic authentification doesn`t work in the Postman
• Is it possible to process multiple files within one job via API?
• Documents sent via API go to Exceptions folder right away
• Error message "Unable to access the directory <path>. Please make sure that the directory exists and that you have sufficient permissions to access it."
• FineReader Server 14 COM+ API sample: after adding the export format to the COM+ API sample, the export fails with the "format is not supported" error

Verification Station

• Configuration of Verification Station
• How can user access the FineReader Server 14 Verification station

Scanning Station

• Indexing/Verification queue from a previous FineReader Server 14 version
• The maxinum allowed number of scanners has been reached
• Which ports are used by the Scanning Station of the Recognition Server 4?

How To

• Set up authentication for REST API FineReader Server 14 and Document Conversion Service calls, using the nginx HTTP-server and httpd
• How to use Gmail as an SMTP provider for outgoing email?
• How to deskew or straighten scanning images in FineReader Server 14?
• Cannot start a workflow because the server has been stopped
• How to only process certain areas of documents using Area Template?
• How to fix FineReader Server 14 error "Failed to create workflow, attempt to write a read-only database"?

Known Issues

• Freezes and slowness of Remote Administration Console
• Adding OAuth profile fails with error: Flow failed. Failure info/error: Connect to token endpoint failed. ChilkatLog:
• Internal program error: D:\Build\TeamAgent\_work\5\s\OCRT\Barcodes\Barcode\Recognizer\Matrix\Cnn\Matrix.CnnRawGridBuilder.cpp, 389.
• Unknown library: <name> on<SharePointAddress> cannot be null. Parameter name: source Value cannot be null. Parameter name: source
• Failed to retrieve part of a job log
• Error when creating workflow: Unable to perform RPC call. The RPC call completed before all pipes were processed.