Symptoms

The installation of FineReader Server 14 fails. The installation logs have the following error messages.

Error Data:1722;Launch_ConfigureOCRServer.exe_Install;C:\Program Files (x86)\ABBYY FineReader Server 14.0\Bin\;"C:\Program Files (x86)\ABBYY FineReader Server 14.0\Bin\ConfigureOCRServer.exe" /ADD_FIREWALL_RULES

Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action Launch_ConfigureOCRServer.exe_Install, location: C:\Program Files (x86)\ABBYY FineReader Server 14.0\Bin\, command: "C:\Program Files (x86)\ABBYY FineReader Server 14.0\Bin\ConfigureOCRServer.exe" /ADD_FIREWALL_RULES

Cause

The installer is not able to configure Windows Firewall settings due to the system security settings.

Resolution

Follow these steps to resolve this issue:

1. Reboot the computer
2. Run installation as Administrator.
3. During the installation uncheck "Allow ABBYY FineReader Server through Windows Firewall".

If needed (if the FineReader Server will be used in a Distributed installation), the Windows Firewall can be configured after the installation is complete. To do this, open the TCP ports 3990-3993 for the Inbound and Outbound connections.