How to move FineReader Server 14 license to a new machine?

Question

How to move the FineReader Server 14 license to a new machine/server?

 

Answer

First, it is needed to deactivate the license on the old machine and then activate it on a new one:

  1. Go to the Licensing node and right-click on the license and choose Deactivate License from the menu:

    Then follow the instructions in the Deactivation Wizard;
  2. On the new machine right-click the Licensing node, choose Add New License, and follow the instructions in the Activation Wizard:


Additional information regarding licenses is available in our wiki.

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Comments

6 comments

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    zeilerd

    Does not work! I deacitivated the program an my windows 10 surface 4 but I cannot activate it on my mindows 11 surface.

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    Nick Kozlitin

    Could you tell me if you receive any errors while trying to activate the license on the Windows 11 Surface?

    Alternatively, you may submit a support request via our Web Form at https://support.abbyy.com/hc/en-us/requests/new to speed up the solution.

     

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    Lyksasha

    Что делать, если компьютер сломался и деактивировать лицензию нет возможности? 

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  • Avatar

    Nick Kozlitin

    In such cases, we recommend creating a support ticket with the deactivation request.

    Your support request can be submitted in two simple steps:

    1. Open our Web Form on the ABBYY Help Center at https://support.abbyy.com/hc/en-us/requests/new
    2. Fill out all the required fields and submit
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    Aidan Lynn

    My old desk top has been deactivated and disposed of. How can I now get my licence to activate on my new lap top?

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  • Avatar

    Nick Kozlitin

    Dear Aidan,

    If you were able to deactivate your license on your old laptop, you may simply proceed with activation on your new laptop as described in the second part of this article. 
    In the case, the license wasn't deactivated, please submit a support request to deactivate the license via our Web Form at https://support.abbyy.com/hc/en-us/requests/new .

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