Symptoms
The elements that are correctly found when being outside of the Group element can not be found when put inside the Group.
Cause
The cause for the described behavior can be that the Group element is set to Optional (Group element properties > General tab).
Resolution
A Group element, just like any other element, can be required, optional, or prohibited. If an optional Group element includes a required element, the failure to match this element with an object will result in a null hypothesis for the Group element, thus making the elements inside it undetectable.
For all elements to be found properly when they're inside the Group, please set the Group element to Required (which is a default setting).
Comments
5 comments
Robin Bael
im experiencing this problem since upgrade from version V11 to version 12.
Is this also the case for labeled fields? and what to do when the groups are acttually 'optional'
Mariia Indosova
Hi Robin,
I have created a support ticket for your question and will be contacting you there shortly. Thank you!
Oscar Arnold
I'm having the same problem. I need a group to be 'optional' Is there a solution already?
Robin Bael
Oscar,
Play with lowering the null hypothesis is what i did so far...
Hope that will help you
Mariia Indosova
Hi Oscar,
Please check out Robin's recommendation and see if it helps.
In case you still have questions, feel free to submit a ticket to ABBYY Technical Support.
Thank you!
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