Adding FineReader to your antivirus white list

Some antiviruses can block or interrupt the normal work of FineReader and cause errors. The resolution in such cases could be adding FineReader components to the whitelist of your antivirus. 

Prerequisites

  • You must have read/write access to the following:
    • Input, Output, and Exceptions folders of all workflows set up on the server
    • The images that will be processed
    • The C:\ProgramData\ABBYY FineReader Server 14.0\SC14WF folder and all files contained in that folder
  • The account under which the server is running must have read/write permissions to the following registry branches:
    • HKEY_CLASSES_ROOT
    • HKEY_LOCAL_MACHINE\Software\ABBYY (for 32-bit system)
    • HKEY_LOCAL_MACHINE\Software\WOW6432Node\ABBYY (for 64-bit system)
    • HKEY_CURRENT_USER\Software\ABBYY

Folder locations to add

FineReader 14

  • C:\Program Files\ABBYY FineReader Server 14.0\Bin
  • C:\Program Files\ABBYY FineReader Server 14.0 IFilter\Bin
  • C:\ProgramData\ABBYY FineReader Server 14.0
  • C:\Users\Public\ABBYY\ABBYY FineReader Server 14.0\

FineReader 15

  • C:\Program Files (x86)\ABBYY FineReader 15
  • C:\ProgramData\ABBYY\FineReader\15
  • C:\Users\%username%\AppData\Local\ABBYY\FineReader\15
  • C:\Users\%username%\AppData\Roaming\ABBYY\FineReader\15
  • C:\temp\FR15

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